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Read our latest articles that make the law easier to understand. We explain your rights in simple, jargon-free language, showing how it applies to real situations you may face at home, at work or in your community.

National Consumer Commission

Non-Refundable Acceptance Deposits: Are Private Schools Breaking the Law?

As a parent, you want the best for your child – that’s no secret. You want to ensure they have a bright future ahead of them. But for that to be a realistic and achievable goal, you need to lay a strong foundation and search for opportunities to help them reach their full potential. An essential building block for this is education, of course. And when it comes to seeking the best learning institution for your child, you, if your financial situation allows, are likely to be looking at enrolling them at a prestigious private school. But because placement at these schools is so in demand,
National Consumer Commission

How to Lodge a Consumer Complaint in South Africa

South Africans, now more than ever, want bang for their hard-earned bucks. With a fragile economy, consumers are likely more discerning about what they spend their money on, and when they do, they expect quality goods and services. Of course, this isn’t just a reasonable expectation; it’s a consumer right protected by the law. So when consumers’ rights are violated, and they are faced with defective products, sub-par service or breached contracts, they are entitled to seek redress. As with most disputes, there is a process to follow, so LAW FOR ALL has decided to delve into how to
National Consumer Commission

Cancelling Your Cellphone Contract: What You Need to Know

Signing a cellphone contract and getting the latest device in your hands is a fairly straightforward process, but things get a little more complicated when you try to cancel it. Let’s take a look at what you need to know and, more importantly, what the law says about cancelling your cellphone contract in South Africa. What kind of contract is it? Cellphone contracts are usually fixed-term contracts, which means the agreement between you and the service provider

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