General Privacy Policy

In this policy we refer to:
  • LIPCO Group (Registration Number 2001/014508/07) as ‘LAW FOR ALL’, ‘we’, ‘our’ or ‘us’;
  • Any person accessing this site as ‘you’ or ‘your’

At LAW FOR ALL, the collection and processing of your personal information is important to us. We are committed to handling your personal information in the right way, for the right reasons. Our privacy policy outlines LAW FOR ALL’s practices in this regard.

This policy must be read with the Terms of use, that is incorporated into this policy.

1. At LAW FOR ALL, we treat your personal information responsibly

  1. LIPCO Group, Registration Number 2001/014508/07 (referred to as LAW FOR ALL, it, we, us or our) has its head office at 2 Estuaries Plaza, Oxbow Crescent, Century City, Cape Town. 
  2. LAW FOR ALL promises to treat all your personal information carefully and responsibly.
  3. Personal information includes any information that lets LAW FOR ALL identify you as a unique individual, such as your name/s and surname combined with your physical address, contact details and/or passport/identity number.
  4. Personal information (in South Africa) also refers to the personal information that uniquely identifies a legal entity, such as the trading name of a company combined with the company registration number.
  5. Special personal information includes that which details your race or ethnic origin, religious and philosophical beliefs, political persuasion, trade union membership, health or sex life, biometric information or any criminal behaviour which relates to alleged criminal offences or proceedings as define under section 26 of POPIA. 
  6. Personal information may be given to or collected by LAW FOR ALL in writing as part of a written application form, electronically (email), telephonically, online (lawforall.co.za), Personal information may be provided to, or collected by, LAW FOR ALL in various ways — including in writing through a completed or partially completed application form (after which LAW FOR ALL may contact you to confirm your intention to join), electronically via email, telephonically, or online through lawforall.co.za.
  7. Processing of personal information includes any initial processing that LAW FOR ALL does when we first collect your personal information. It also includes any further and ongoing processing that LAW FOR ALL is allowed to carry out legitimately in terms of the reasons listed below. The term ‘processing’ includes collecting, using, altering, merging, linking, organising, disseminating, storing, retrieving, disclosing, erasing, archiving, destroying or disposing of personal information.

2. Your personal information is an important part of our relationship with you

  1. LAW FOR ALL will only collect and process your personal information for the reason you provided it to us, or to enable us to comply with the requirements of specific laws that we are governed by.
  2. LAW FOR ALL may process your personal information to protect your or our legitimate interests. LAW FOR ALL will not collect and process personal information about you that we do not need for this purpose. The general purposes for which LAW FOR ALL collects and processes your personal information include, but are not limited to:
    1. Creating a record of you on our system to verify your identity, provide you with the products and/or services you have applied for and then communicate with and keep you informed about these products and/or services;
    2. Identifying you and verifying your physical address, source of income and similar information;
    3. Assessing your personal financial circumstances and needs before providing advice to you;
    4. Any purpose related to the prevention of financial crime, including sanctions screening, monitoring of anti-money laundering and any financing of terrorist activities;
    5. Further processing for historical, statistical or research purposes where the outcomes will not be published in an identifiable format;
    6. Providing income tax-related information to tax authorities;
    7. For purposes relating to the sale or transfer of any of our businesses, legal entities or assets as part of corporate transactions;
    8. Where you have applied for employment at LAW FOR ALL, we perform applicant screening and background checks;
    9. Where you are an LAW FOR ALL employee (including contractors), we create an employment record of you on our system to facilitate continuous monitoring during your employment with us;
    10. Where you are an LAW FOR ALL director, we create a record of you as a director on our system;
    11. Where you’ve been identified as a next of kin by an employee or customer, we create a record of you on our system; and
    12. Where you are a supplier to LAW FOR ALL, we process your personal information for due diligence, risk assessment, administrative and payment purposes.
  3. Furthermore, LAW FOR ALL will not process your special personal information unless:
    1. You have consented to LAW FOR ALL processing it;
    2. It is necessary to exercise or defend a right or obligation in law;
    3. It is necessary to comply with an international legal obligation of public interest;
    4. It is necessary for employment and benefit administration,
    5. It is for certain historical, research or statistical purposes that would not adversely affect your privacy; or
    6. You have deliberately made your information public.
  4. There are some personal information fields that you have to fill in if you want LAW FOR ALL to provide you with your chosen product and/or service or onboard you as an employee, supplier, director or job applicant. This information can be provided in writing, electronically or telephonically, but it must be accurate and complete. These fields are indicated by an asterisk (or as otherwise indicated) on the respective forms/websites. If LAW FOR ALL does not receive the necessary personal information, we will not be able to continue with your application. If you are already a(n) customer/employee/supplier/director and LAW FOR ALL asks you for this information and you do not provide it, LAW FOR ALL will have to suspend the provision of the product and/or services for a period of time, or as the case may be, even terminate our relationship with you.
  5. In most cases, personal information will be collected directly from you, but there may be other instances when LAW FOR ALL will collect personal information from other sources. These may include public records, places where you may already have made your personal information public (for example, on social media), credit bureaus, or individuals/directors whom you have appointed as your representative, where you are a corporate entity. LAW FOR ALL will only collect your personal information from other sources where we are legally entitled or obliged to do so, and you are entitled to ask LAW FOR ALL which sources they used to collect your personal information.  
  6. For the purposes outlined in above, LAW FOR ALL will, in most instances, collect and process your personal information internally. However, there are times when LAW FOR ALL needs to outsource these functions to third parties, either within LAW FOR ALL or external to LAW FOR ALL, including parties in other countries. Where your personal information is shared internally within LAW FOR ALL, such sharing will be carried out only for the purposes outlined above. LAW FOR ALL may also need to share your personal information with external organisations, such as credit bureaus, tax authorities or other regulatory or industry bodies, so that we can meet our due diligence or regulatory requirements. We may need to share your personal information with our business partners or counter-parties, where we are involved in corporate transactions relating to the sale or transfer of any of our businesses, legal entities or assets. LAW FOR ALL will not share your personal information with third parties who do not need your personal information, or where LAW FOR ALL is not legally permitted to do so. When LAW FOR ALL decides to transfer your personal information to third parties, we will only provide it to organisations that have the same data privacy policies as LAW FOR ALL or those who are subject to laws relating to the processing of personal information that are similar to those that apply to LAW FOR ALL. 
  7. There may be instances where LAW FOR ALL will process your personal information through a secure automated tool, or perform profiling resulting in a decision that may affect you significantly. If you are unhappy about the outcome of such a decision, please contact:
    1. Your Customer Care centre (for customers);
    2. Your resourcing consultant or our HR department (for job applicants);
    3. Your HR departments (for employees);
    4. your supplier relationship manager (for suppliers); or
    5. LAW FOR ALL’s Managing Director (for directors).

3. How we protect your information

  1. We apply appropriate technical, organisational and physical security measures to protect your information against:
    1. Loss or damage,
    2. Unauthorised access or disclosure, and
    3. Cybersecurity threats or data breaches.
  2. In line with the Financial Sector Cybersecurity Framework (FSCA, 2024), LAW FOR ALL continually tests and enhances its systems to ensure compliance and resilience.
  3. If a data breach occurs, we will notify you and the Information Regulator as required by section 22 of POPIA, including the nature of the breach and recommended steps to mitigate risk.

4. LAW FOR ALL respects your rights

  1. As a customer, if you have opted out of receiving electronic marketing communications (on media such as SMS, email or automated calling machines), LAW FOR ALL will not market to you using electronic media. However, if you are receiving marketing via electronic media, you have the right to opt out at any time by following the instructions on the marketing material received. LAW FOR ALL will continue to market to you using telephonic means until such time you have opted out.
  2. As a non-customer, if you would like to receive marketing information from LAW FOR ALL through electronic media, please submit your details to LAW FOR ALL in writing.
  3. To the extent that local legislation permits, you have the following rights regarding your personal information:
    1. The right to access your personal information that we have on record. Please refer to our PAIA Manual for the process to access your personal information.
    2. You have the right to ask LAW FOR ALL to correct any of your personal information that is incorrect. 
    3. You can ask LAW FOR ALL to delete or destroy your personal information. You can also object to LAW FOR ALL processing your personal information. These requests must be sent to LAW FOR ALL in writing. However, the result of such a request will be that LAW FOR ALL may have to suspend the provision of products and/or services for a period of time, or even terminate our relationship with you. LAW FOR ALL’s records are subject to regulatory retention periods, which means that LAW FOR ALL may not be able to delete or destroy your personal information immediately upon request.
  4. If you have a complaint relating to the protection of your personal information, including the way in which it has been collected or processed by LAW FOR ALL, please contact us using the contact details as listed below. If you have not had your complaint dealt with satisfactorily, you may lodge a complaint with your local privacy regulator in terms of applicable privacy laws.

5. Right to amend this privacy statement

LAW FOR ALL reserves the right to change this statement at any time. All changes to this statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this statement.

Contact details for complaints

information.officer@lawforall.co.za